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No, Revve is not a bank. We are a fintech company that specializes in providing innovative solutions for cross-border transactions and financial connectivity. While we offer services that may resemble those of a bank, such as remittance, bill payments, and online shopping, we operate as a platform designed to facilitate these transactions seamlessly and securely, transcending the traditional banking model.

Revve's services are currently available in Nigeria, and Canada. We are continually expanding to serve more regions and provide seamless financial solutions to customers globally.

Yes, Revve is a product of Lineasend Inc., a financial technology company registered as a Money Service Business (MSB) by Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), with MSB Registration Number C100000083.

Revve simplifies financial transactions with its intuitive mobile app. Users can easily send money across borders, pay bills instantly, and shop online without hassle. Our platform prioritizes security, trust, and innovation to ensure seamless experiences for individuals and businesses alike. Whether you're sending love to your family or expanding your business globally, Revve is your reliable partner in navigating the world of finance.

> Verification Checks: Transactions may undergo verification checks, which typically happen within seconds. If delayed for more than 5 minutes, please contact our support team.

> Beneficiary Bank Delays: Some banks may delay confirming transactions. If delayed for more than 30 minutes, please contact our support team.

> AML Check Failure: Transactions may fail AML (Anti-Money Laundering) checks if either you or your beneficiary fails screening. Please contact our support team for further detail.

To upgrade your account from Tier 1 to Tier 2, you need to provide the following documents:

1. A 3-Month Bank Statement – This should display your transactions and account details.
2. A Recent Utility Bill – Issued in your name within the last three months, showing your current address.

Ensure both documents are clear, legible, and uploaded in PDF format. Once submitted, our team will review and verify the information. You will receive an email notification once your upgrade has been processed.

Yes! Earn rewards when you refer friends to Revve. Once they sign up and complete transactions, you’ll receive benefits directly in your wallet. Check the app for the latest referral promotions.

1. > Driver's License
3. > National Identification Number (NIN)
4. > Resident Permit
5. > Passport Page

Once submitted, your documents will be reviewed, and you’ll be notified promptly upon completion.

Absolutely! You can track your transaction status in real-time directly from the app.

You can't transfer from CAD to CAD or NGN to NGN. You can only withdraw your funds from the same currency to your bank account.

Yes, your money is secure. Revve employs industry-standard encryption and complies with all regulatory requirements to ensure the safety of your funds and personal information.

Yes, REVVE prioritizes the security and privacy of your data. We use advanced encryption to protect your information and transactions.

For any questions or assistance, please reach out to our support team via call +1(343)338-5190, chat on the REVVE app or email us at hello@revve.com.

Yes, you can, provided you have a BVN (Bank Verification Number).

Yes, you can.
Just ensure you complete any required KYC (Know Your Customer) feature on the app

Yes, you can. Simply log in to the app, select "Request Money," enter the recipient's email address and the amount, then click "Send."

Yes, you can. Go to Profile section of the app, click on "Link Interac Email," type in your interac email address, and click "Continue."

Ideally this should take about 30 seconds to reflect in your wallet...
Refresh your app or log out and log back in to update your wallet balance. If the issue persists, contact our support team with the transaction details for further assistance.

No, you can only request local currency while your loved one in Canada must have a foreign currency wallet on Revve

No, this feature is only to request money from people in the diaspora.

To upgrade, go to the Settings or Profile section in the app, select Upgrade to Tier 2, and follow the instructions to submit the required documents, which include your most recent 3-month bank statement and a recent utility bill. (Please ensure your Utility Bill carries the address you provided; and the Bank Statement reflects the income you stated)

If funds are sent to an incorrect or unregistered email address, the transaction will not be completed, and the funds will be reversed back to the account they were sent from. If the reversal does not occur automatically please contact support.

After completing your onboarding:

1. > ⁠Go to your profile.
2. > ⁠Select -Student Declaration.
3. > ⁠Enter your school's name.
4. > ⁠Upload your student ID.
5. > Provide the expiration date of your ID.

Only valid student IDs are accepted. Ensure your ID is up to date before uploading.